Superior Customer Service

    Unlimited technical support - to keep your computer clean:
  • Delete spyware
  • Delete adware
  • Delete viruses

  • We'll even write a custom cleaner for your computer at no extra charge.

StopSign deletes most spyware, adware and viruses automatically. But if you have a persistent infection, our technicians do whatever it takes to get your computer clean. They'll help you with all your eAcceleration Software questions. Unlimited technical support at no extra charge is included in your eAcceleration Membership.

Live Help

Want answers fast? You can chat with a technician online. When you click the Live Help button, a message window automatically opens and you are greeted by an eAcceleration representative. This service is available from Monday through Friday 9:00AM to 8:00PM, Saturday 9:00AM to 2:00PM, and we are closed on Sunday. All times are Pacific.

Email Support

Send an email to Support@eAcceleration.com.

Telephone Support

Dependant upon your membership level you may be eligible to call our technicians and receive one-on-one support, 1-360-779-6301. Our support center is open from Monday through Friday 9:00AM to 8:00PM, Saturday 9:00AM to 2:00PM, and we are closed on Sunday. All times are Pacific.

Billing Questions

If you have a billing or account question, please click the Live Help button or call 1-800-310-3565.


Visit our Online Support Center to explore our online help files and answers to frequently asked questions.